Service

Redpine was founded as a service company. We recognized that the missing piece from the healthcare IT market was day to day service and support. We also understood that our customers needed to have a say in what their software would ultimately become and how it would best meet their needs. Understanding these principles, we set out to change the way software solutions are delivered to the healthcare market. First, we built our service model. Before we even began writing code, we spent time with our clients to identify what they needed from us to improve their practice. Together, we identified what types of processes would have to be put in place to ensure those needs were met every day.

Once we understood these elements, we gathered a team that understood our chiropractors' unique business needs and began developing the Redpine Services Platform (the software). We collaborate with our customers to develop our application to make their business a success. So what is the driving force behind Redpine Services? It is simple: Service. Period.

Redpine Services Features

The features of any system are important. We have provided a quick list of features below. Please bear in mind as your read this that we are completely focused on the requirements of our customers. Our customers have direct input into what their software will ultimately become and how it will best meet their needs. A new release occurs every 5 to 6 weeks that includes these requests from our customers.

Scheduling

  • Maximize daily patient volume with at-a-glance information
  • Manage multiple offices or locations from one centralized location
  • Quickly find patients, even if you have multiple offices, with our intelligent search
  • Easily manage multiple providers and schedules
  • Instant messaging between front and back-office staff
  • Ability to manage all patient information without leaving the schedule tab
  • Patient flow, and time in office, is monitored in real-time through the Patient Queue

Patient Care

  • RCT documentation function allows for extremely quick and thorough notes
  • Access libraries of information through the Full Editor (neuro/ortho exams, CPT®, ICD9, ROM, anatomy and physiology)
  • Easily customize EMR menu selections
  • Schedule, invoice and update patient information directly from the patient profile
  • Automatically create claims with recommended codes based on your documentation
  • Effortlessly import documentation from previous visits
  • Generate progress reports at the click of a button
  • Import, store and review outside reports and documents

Business

  • Create useful business and management reports in real time
  • Quickly manage your claims with more than a dozen pre-populated filters
  • Complete Revenue Cycle Management helps you get paid faster
  • Manage patient retention and compliance with patient call backs
  • Manage employees with intelligent performance reports

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