FAQ for HITECH Act by Shailen Patel M.D

Frequently Asked Questions Regarding Health Information Technology Incentives in the American Recovery and Reinvestment Act of 2009

Biography for Shailen Patel M.D.

Dr. Shailen Patel is board certified in General and Thoracic Surgery. He received his medical training in the UK and completed his training at the Universities of Yale and Cornell, affording him great insight into two very diverse healthcare systems.

During his clinical practice, Dr. Patel has been involved in developing Thoracic Services in a Cancer Center and restructuring of clinical offices, including the implementation of electronic records. He has always searched for innovative ideas to improve the quality and affordability of healthcare delivery and believes technology is pivotal in this regard.

Currently, Dr. Patel is a healthcare consultant and serves as Chief Medical Advisor to ProVolve Solutions.

FAQ:

Are there bonus payments for EHR use in the American Recovery and Reinvestment Act of 2009?

There are several programs in the Act (also known as the HITECH Act). The Medicare-administered program will work best for most practices and physicians. A separate Medicaid program is available for qualifying practices. Payments may only be received from one program; therefore, careful consideration must be taken prior to making a choice.

Special note for physicians working for certain Medicare Advantage organizations: Under specific conditions, physicians affiliated with Medicare Advantage organizations that are organized as Health Maintenance Organizations (“HMOs”) will not be paid directly. Instead, the payment incentives for meaningful EHR use go directly to the Medicare Advantage organizations – not to the practices.

How does the Medicare incentive program work?

In order to receive the bonus payments, you must demonstrate “meaningful use” of a “certified system.” While there are many rumors circulating about what these two terms will ultimately mean, there are no firm rules that define them yet. The Act requires that the Office of the National Coordinator of HIT (ONC) provide clarification in the form of final rules by the end of 2009. The generally accepted view is that system requirements will include current (2011 or later) CCHIT certification requirements plus additional requirements to be specified later this year. The bar is expected to be set low initially and subsequently raised over time.

How will I demonstrate meaningful use?

The following paragraph comes directly from the Act.

A meaningful user of EHR is defined as one whom;

(1) Demonstrates to the satisfaction of the Secretary that the professional is using certified EHR technology in a meaningful manner, which includes the use of electronic prescribing;

(2) Demonstrates that the technology is connected in a manner that provides for the electronic exchange of health information to improve the quality of health care;

(3) Uses the EHR to submit certain performance measures to the Secretary (but only if the Secretary has the capacity to receive the information electronically).

One can imagine all sorts of mechanisms that could be used to demonstrate meaningful use; however, none has yet been specified by ONC. While a number of organizations that are involved in HIT are preparing their own recommendations on how this should be managed, the decision is up to ONC, and will follow a normal notice and request-for-comment process. 

It is important to note that the Secretary does have the flexibility to define additional criteria needed to demonstrate “meaningful use” beyond the three criteria outlined above. It is also possible for the Secretary to change the criteria that meets the definition of meaningful use over time. Thus, it is possible that practices will have to meet more stringent criteria as time progresses.  

Are there any limitations on how long I have to be using the system before I

qualify for bonus?

This is presently unknown. ONC has indicated that the reporting requirements of this program will resemble the requirements of the current PQRI program. The PQRI program requires a full year of reporting before the reporting is assessed and payments are issued. There have been many complaints about this delay, and ONC is being urged to include a faster turn-around time.

How will I know if a particular EHR system is a qualifying system?

The following two paragraphs come directly from the Act.

The term ‘qualified electronic health record’ means an electronic record of health-related information on an individual that—(A) includes patient demographic and clinical health information, such as medical history and problem lists; and‘‘(B) has the capacity—

(i) to provide clinical decision support;

(ii) to support physician order entry;

(iii) to capture and query information relevant to health care quality; and

(iv) to exchange electronic health information with, and integrate such information from other sources.  

A qualifying system is certified under certification programs of, or recognized by, the National Coordinator for Health Information Technology — in consultation with the Director of the National Institute of Standards and Technology (“NIST”) — as meeting standards recommended by the Health Information Technology Standards Committee and adopted by HHS.

Note that the Act makes no specific mention of the Certification Commission for Healthcare Information Technology (CCHIT) or the existing certification process. However, the Act does permit the Secretary to use existing work in setting standards, including standards for certification. Therefore, it is possible, and some would say likely, that the existing process will continue without interruption or significant change. Most observers expect that the certification requirements that systems must meet to qualify for this program will include new functions that are not currently required by CCHIT. 

CCHIT’s normal process is to begin work in July to establish certification requirements that are used for testing beginning the following July. If ONC publishes new requirements in December, it is unclear how CCHIT will be able to accommodate them in its 2010 testing program, which begins in July 2010. ONC is under pressure from a broad range of interest groups who are urging it to add additional requirements. As with CCHIT certification, as requirements for functionalities built into systems are expanded, fewer EHR vendors are able to meet the challenge of incorporating these requirements in a rapid timeframe. While vendors remain committed to meeting the requirements required by both CCHIT and ONC some vendors may not be able to qualify as a certified product. 

The bottom line is that there is still considerable uncertainty about exactly how “meaningful use” will be defined and what criteria EHRs will need to meet in order to be “certified,” and thus qualify for the bonus payments. Additionally, as the Act allows HHS to modify and add to the criteria over time it is likely that the criteria will become more stringent for 2012 and on.

How much are the bonus payments from Medicare?

If a practice documents meaningful use of a certified EHR system at the start of 2011:

2011 - $18,000

2012 - $12,000

2013 - $8,000

2014 - $4,000

2015 - $2,000

Total - $44,000

If a practice documents meaningful use of a certified EHR system at the start of 2012:

2012 - $18,000

2013 - $12,000

2014 - $8,000

2015 - $4,000

2016 - $2,000

Total - $44,000

If a practice documents meaningful use of a certified EHR system at the start of 2013:

2013 - $15,000

2014 - $12,000

2015 - $8,000

2016 - $4,000

Total - $39,000

If a practice documents meaningful use of a certified EHR system at the start of 2014:

2014 - $12,000

2015 - $8,000

2016 - $4,000

Total - $24,000

If a practice documents meaningful use of a certified EHR system at the start of 2015:

2015 - $0

The important point to bear in mind is that although the incentive is spread over a number of years, the rewards are greatest over the earlier years.

By what date must I be using a qualifying system in order to qualify for the

maximum bonus?

You must be able to demonstrate meaningful use of a certified system by the start of 2012.

How does the Medicaid program work?

In order to qualify for this program, doctors must have a patient volume at least 30% attributable to Medicaid patients or, if they practice predominantly in a federally qualified health center or rural health clinic, they have patient volume at least 30% attributable to Medicaid patients and other needy individuals as defined by Medicaid rules.

The Federal government will reimburse state spending up to the following limits: (1) 85% of $25,000, or $21,250, for the purchase and initial implementation of EHR technology, which must occur by 2016, and (2) 85% of $10,000, or $8,500, per year up to five years for operation and maintenance of the technology, with no payments made after 2021. Thus, the maximum aggregate Federal payments per provider ($21,250 + $8,500/year for five years) are $63,750. As noted, the Federal contribution is based on 85% of the costs; the statute requires that the covered providers be responsible for payment of the remaining 15 percent of the costs.

If I qualify for the Medicaid program, how do I choose which program to use?

The best option is to run the calculations for the Medicaid option based on your estimates for system purchase and operation costs. The state’s specific regulations regarding the program must also be reviewed.

What if I already have an EHR system?

There is no guarantee that any system available today will be capable of meeting the expected certification criteria in a timely and effective way. However, plans to participate in the Medicare or Medicaid program must be discussed with your EHR vendor. The vendor must also be questioned regarding plans and provisions to ensure compliance regarding certification and compliance.

What if I purchase an EHR system this year?

Familiarization with currently available systems is essential. There is currently no guarantee that any system available today will be capable of meeting the

expected certification criteria in a timely and effective way, as the criteria have yet to be defined. A good starting point is to look at systems that currently have a recent CCHIT certification. If you decide to purchase an EHR system you should consider including contractual language requiring the EHR vendor to guarantee that it will maintain CCHIT certification and meet any new functionality criteria specified by ONC by 2012, and outline what specific remedies you expect if they do not meet this guarantee.

What happens if I choose not to implement an EHR system?

If the physician is not a meaningful EHR user, the amount the physician would otherwise receive under the Medicare fee schedule will be reduced to the following levels:

• 99% for 2015 (or 98% for physicians who are subject to penalty under the e-prescribing provisions for 2014); 98% for 2016; and 97% for 2017 and each subsequent year.

• For 2019 and each subsequent year, if the Secretary finds that the proportion of eligible professionals who are meaningful EHR users is less than 75 percent, the applicable fee schedule amount is further adjusted downward by 1 percentage point each year, down to a maximum of 95%.

The Act also gives the Secretary the ability, on an annual and case-by-case basis, to exempt a physician from the penalty for up to five years, if HHS determines that being a meaningful EHR user would result in a significant hardship (e.g., if an eligible professional practices in a rural area without sufficient Internet access).

It is important to note that implementing an EHR system takes a substantial amount of time. If you choose to start implementing a system close to the penalty deadline, it is likely that you will not meet the requirements for meaningful use in time to avoid these penalties. It is also likely that there will be a delay in when you can actually install and begin using your EHR system due to the volume of purchases expected by the vendors.

Is there any purchase assistance available?

The Act also includes grants to the states to help practices implement EHR systems. There is no information yet available about how states will choose to spend these funds.

Are there less expensive options?

One alternative to the traditional (client server EHR system) is a web-based service. You will see vendors use terms such as ASP (Application Service Provider) or SaaS (Software as a Service). With this approach you pay a monthly subscription fee to use the EHR system rather than paying up-front for hardware, software, and installation at your facility. In this type of application the vendor typically takes on the responsibility of updating and maintaining the system, which may be beneficial if large numbers of updates are necessary to meet the ONC requirements. 

The Act also calls on ONC to offer its own low-cost certified EHR system, unless the Secretary determines that the market does not require this option. Nothing more is known about this requirement, however it is generally believed that such a product would be based on the VistA system that was developed by the Veterans Administration. 

Is there any other help available?

The legislation requires the Office of the National Coordinator for Health Information Technology, in consultation with NIST and other agencies with experience in IT services, to establish an HIT extension program to assist providers in adopting and using HIT.

Shailen R. Patel M.D.


Thursday, August 13, 2009

Time is of the Essence...

Over the past few months we’ve offered a lot of information about the HITECH Act. We’ve discussed what Chiropractors must do in order to qualify for the 2011-2012 stimulus payments and we’ve kept up to date on the terms “certified” EHR and the definition of “meaningful use” of an EHR. The question of whether this EHR technology can be adopted and put into meaningful use in a timely way to meet the 2011-2012 incentives window is a topic of current debate.

The decision to invest in EHR technology and the amount of time required to demonstrate its meaningful use by a healthcare provider is 12 to 18 months at best, and may be as much as 3 to 5 years according to the CCHIT.  The measures proposed for the 2011 stimulus payments would be difficult to achieve by healthcare providers who have not already begun EHR implementations. If adoption plans are not seriously considered and implemented in the next few months the incentives would most likely only be available to a small percentage of providers and CCHIT is concerned that this situation would potentially provoke frustration and disillusionment with the HITECH Act incentive program.

A lot of doctors are taking a wait and see approach, but according to CCHIT the time to act is now! While terms like “certified” EHR and “meaningful use” are being defined and finalized over the upcoming months, leading software companies like Redpine are taking a proactive approach by guaranteeing that their system will meet all of the requirements for certification and positioning ourselves to providers navigate through the maze of “meaningful use”.

To find out more about Redpine’s 100% money-back guarantee program contact our sales team at (888) 465-5645 or visiting our website at www.redpineservices.com.

Thursday, July 23, 2009

Meaningful Use of EHR

CCHIT Chairman, Dr. Mark Leavitt, releases new proposal for definition of "Meaningful Use".

The American Recovery and reinvestment Act authorizes the centers for Medicare and Medicaid Services (CMS) to provide a reimbursement incentive for healthcare providers that demonstrate “meaningful use” of an approved electronic health record system (EHR).  These incentive payments will begin in 2011 and gradually phase down.  Starting in 2015, providers are expected to have adopted an approved EHR in compliance with the “meaningful use” definition or they will be subject to penalties under Medicare.

On June 16, 2009 the Meaningful Use Workgroup of the CCHIT submitted a definition of meaningful use to the Health IT Policy Committee of the Department of Health and Human Services (HHS).  In this definition, the ultimate goal of meaningful use is to enable significant and measurable improvements in population health through a transformed health care delivery system.  It was also recommended that the definition of “meaningful use” should depend on the healthcare setting in which it is employed.

Meaningful Use Objectives

The overall objective of the meaningful use definition is to affect health outcomes and set policy priorities, as well as establish specific care goals.  The objectives for accomplishing this task are 3 tiered:

  • 2011: The goal is to electronically capture, in an encrypted format, and report health information to track key clinical conditions.
  • 2013: The goal is to guide and support  care processes and care coordination.
  • 2015: The goal is to improve performance and support care processes on key health system outcomes.

Each phase will be accompanied by a set of rules and measures intended to reach those specific goals such as reporting clinical documentation, quality measures, clinical outcome measures, efficiency measures and safety measures.

According to Dr. Mark Leavitt; Chairman of CCHIT, defining how meaningful use will be measured is an urgent priority.  In Dr Leavitt’s testimony to the National subcommittee on Vital and Health Statistics the documentation of meaningful use should be fully electronic and not manual.  Also, certified EHR’s should be capable of collecting meaningful use measures as a part of their normal operation.

In accomplishing this, certified EHR’s should do the following:

  • Register their usage by eligible health care providers.
  • Generate and display a meaningful use dashboard.
  • Electronically submit dashboard statistics to a designated entity.
  • Retain audit trails for future verification.

Please, contact your software provider to find out of your EHR meets, or will meet, these requirements.  If you would like more information on how to qualify for this program, or would like to take a look at our qualifying options, give us a call at 888-465-5645 and we'll be happy to help.

Harold, Account Executive


Wednesday, June 24, 2009

Maryland EHR Incentives

Chiropractors need to speak up. States are considering additional incentives for EHR adoption.

Funding was included in the American Recovery and Reinvestment Act (ARRA) to advance the adoption of electronic health records (EHR).  The HITECH portion of the ARRA specifies that up to $44,000 in stimulus funds will be available to individual Chiropractors that adopt an approved EHR system and demonstrate its meaningful use.

Likewise the State of Maryland is moving fast to take advantage of the provider incentives. On May 19, Maryland Governor, Martin O'Malley, signed House Bill 706, for electronic health record regulation and reimbursement. The legislation, described as a first in the nation, increases state reimbursements to health care providers to pay for costs for implementing and demonstrating meaningful use of a certified electronic health records.

Click here to view House Bill 706

The well-timed legislation aligns the state's efforts to create a health information exchange (HIE) with the federal goals of exchanging patient information electronically. Specifically the bill requires state-regulated payers to provide incentives to health care providers that adopt an EHR.  Under the new law, Maryland must adopt regulations by September 2011, so they can be implemented by 2012. Two types of incentives being discussed are increased reimbursements and lump sum payments.

Similarly, other states are moving quickly to prepare to receive ARRA funds and define plans for future health information technology developments.  Click on your state below to learn more:

It is not clear, at this moment, that Chiropractors will be included in this legislation. We urge you to contact your state's Chiropractic Association and let them know that because Chiropractors are included in the Federal legislation, they should also be included in your state's legislation as well.

Harold, Account Executive


Wednesday, June 17, 2009

Stimulus Payments

Here's a good illustration of the HITECH Act Stimulus Program payment schedule. Don't wait too long.

It's important to note that the implementation year, as represented in the graph, implies you have shown meaningful use of your EHR (Electronic Health Records) system.  Although the exact requirements for meaningful use have not been released, there's a possibilty you will be required to have used your EHR for a certain amount of time.  In that case, we recommend your implement your EHR in 2009, so you can show meaningful use by 2010.  Take a look:


Greg, Account Executive

Tuesday, June 09, 2009

Medicare Requirements for Stimulus Payments

Do I need to bill Medicare at least $25,000 to qualify for the stimulus program?

No.  Under Medicare, you are eligible for up to $44,000 from the HITECH Act Stimulus Program.  Medicare payments will be calculated by taking 75% of your total submitted allowable charges; there is no minimum requirement. Although, if you want to qualify for the full $18,000 in 2011 (which is the cap), your total allowable charges will need to be $24,000.

If your submitted allowable charges are $8,000, your 2011 Medicare incentive will be (8,000 x 0.75) $6,000.

Calculate your 2011 Medicare stimulus payment using the formula below:

Total Allowable Charges x 0.75 = Your 2011 Stimulus Payment

Greg, Account Executive

Tuesday, June 09, 2009

HITECH Act Stimulus Program

View FREE Recording of Webinar Here

Our HITECH Act webinar went off without a hitch. Thank you to everyone who participated and provided their feedback.

We've saved a recording of the webinar to view at your convenience. Click one of the links on this page and view it for free. Stay tuned, because we are going to be releasing an update webinar soon. There's a lot of new, exciting information to tell everyone about. Thanks again for helping make this event such a huge success.

Click Here to View a FREE Recording

Greg, Account Executive


Tuesday, May 26, 2009

FREE Webinar - $44,000 Incentive for Chiropractors

View FREE Recording of Webinar Here

This FREE informational webinar will cover all the details of the recent HITECH Act and exactly how it's affecting Chiropractic, for the good!

Every Chiropractor is eligible for $44,000 in bonus stimulus payments.  Register now for free and learn how you can qualify for the incentives provided by the HITECH Act.

This affects you, it's informative, and best of all, it's free!  Please, register now by clicking on the link below.

Click Here to View a FREE Recording on How to Qualify for $44,000

Greg, Account Executive

Monday, May 18, 2009

My Front Desk Staff

My practice can't seem to keep good front desk personnel.  Why is this happening and what can I do about it?

The role of your front desk professional requires a variety of different hats that must be worn during the course of the work day.  They include: Gatekeeper, communications expert, phone whiz, mediator, expert scheduler, troubleshooter and secretary.

As the first point of contact your patients will have, your front desk personnel are the eyes and ears of your practice, but most importantly, a direct reflection of your practice as a whole.  Whether it's on the phone or in person, you never get a second chance to make a first impression.  High front desk turnover rates are usually the result of frustrated employees who are not properly trained and/or do not have a full understanding of what their job duties, responsibilities and obligations are.  Proper training is imperative and is the responsibility of the practice manager.

Include a compliance management plan as part of your training program.  This way every member of your staff is trained identically, ensuring all-around HIPAA compliancy.

Corrie, CMC, Compliance Specialist

Monday, May 18, 2009

Compliance Corner #2

Did you know?  When you call Medicare to get ANY information regarding claims, customer service requires:

1. Your NPI

2. Your PTAN (medicare provider number)

3. The last 5 digits of your tax ID

Did you know?  Intentionally or knowingly up-coding (selecting a code to maximize reimbursement when such a code is not the most appropriate descriptor of services offered) may result in immediate termination by contracted payers.  Each healthcare provider must provide documentation to support the CPT, HCPC, and/or ICD9 codes used based on medical findings and diagnoses.  Medical records documentation must be legible and completed in a timely manner.

Even with the risk of Medicare audits experts say that physician documentation improvements have fallen short of expectations.  Inadequate documentation is not uncommon — whether it's too little overall or not sufficiently descriptive of the patient's problem.  One pertinent point is that medical records must be "accurate, adequate and clinically useful”.  Medical records must tell a complete story.  It doesn't have to be prolific, just hit the important points and write adequate information that allows someone else to follow right along with what you have done.

More often than not, established patients are under-documented and that can result in huge losses for the practice.

Corrie, CMC, Compliance Specialist


Wednesday, May 06, 2009

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